STRAIGHT ANSWERS.
NO RUNAROUND.
Wondering about pricing, materials, service areas, or what happens next? Start here. We’ve organized the questions San Diego homeowners ask most.
WHAT HOMEOWNERS WANT TO KNOW
Tap any question to open the answer. For a new service request, begin with the short property qualifier.
GETTING STARTED
How do I request a quote?
Start with the short property qualifier. We’ll route you to the right intake; eligible work at owner-occupied detached homes can then text job photos or continue to online booking.
What information should I send?
Tell us what is happening, what you want the finished result to be, and whether you already have materials. Wide photos show the work area. Close-up photos show damage, hardware, labels, or model numbers.
Can I just text a quick question?
Yes. Existing customers can text (619) 815-7588 for quick questions about an existing job. For new work or a quote request, start with the short property qualifier above.
Do you provide written estimates?
Written estimates are available upon request. The quoted labor price stays tied to the agreed scope. If the scope changes, we’ll address the change before moving forward.
PRICING & MATERIALS
How is the work priced?
Services are generally quoted at a fixed price unless another arrangement is agreed upon. The final scope, access, materials, and conditions at the home all matter, so send complete details for the clearest next step.
Who purchases the materials?
Either option can work. You may provide the materials, or we can purchase approved materials and add them to the service invoice. Let us know what you already have when you request the quote.
What payment methods do you accept?
We accept cash, checks, credit cards, bank cards, and bank transfers.
What if the scope changes after work begins?
Hidden damage or added requests can change the work. If the scope changes, the updated work and price should be agreed upon before the additional work moves forward.
SERVICE FIT
What areas do you serve?
We are based in Lemon Grove and serve 45 approved ZIP codes across East County, South Bay, and Central San Diego. Check the service areas page or send the service address with your request.
What kinds of work do you handle?
Our service hub covers four core categories: caulking and resealing, home installations, minor plumbing, and home repairs. Visit the handyman services hub to find the closest match.
Who do you serve—and who is not a fit?
We focus on homeowners caring for the home where they live. We may also help with up to two homes the same customer personally owns and rents out through a separate intake. We do not accept property-management, HOA, commercial-maintenance, real-estate work-order, or portfolio-maintenance accounts, and we do not service manufactured homes.
Do you service condos, townhomes, and ADUs?
Yes, attached homes such as condos, townhomes, duplexes, triplexes, and apartments may qualify through our attached-home intake. The added questions help us plan for access, shared systems, building rules, and approvals. An ADU may qualify when it is on the same property as your primary residence.
YOUR VISIT
How should I prepare the work area?
Clear personal items from the immediate work area and make sure the area is accessible. Secure pets away from the workspace. If furniture or another obstacle cannot be moved, mention it in advance.
Should I have model numbers or instructions ready?
Yes, when the work involves an appliance, fixture, replacement part, or assembly. A photo of the label, model number, manual, and existing connection can prevent guesswork.
Do I need to be home?
Access and service decisions need to be arranged before the visit. Tell us about your access situation during scheduling so the plan is clear for everyone.
GIVE US THE DETAILS THAT MOVE THE JOB FORWARD
Describe the result
Tell us what is wrong and what “fixed” looks like to you.
Add useful photos
Include one wide view and close-ups of damage, labels, and hardware.
List every task
Number multiple jobs so nothing disappears inside a long message.
Share the location
Include the service address so coverage is easy to confirm.
SHOW US WHAT NEEDS ATTENTION.
You don’t need perfect construction vocabulary. Describe what you need help with in plain English; the short property qualifier will route you to the right next step.